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    • Answers


    What's the difference between headphones, earphones and in-ear earphones? The use of these terms varies. However, they are usually defined as follows:
    • Headphones are typically larger models with a frame. They sit on the ear, and some have integrated ambient noise suppression.
    • Earphones are typically smaller and are placed in front of the auditory canal. These models are typically provided as accessories with playback devices.
    • In-ear earphones are similar to earphones because they are also placed in the ear rather than on top. However, since they are placed in the auditory canal and have an exact fit, they seal the ear against ambient noise to achieve better sound quality.
    • Audéo PFE are smaller than conventional headphones and do not require a battery (in contrast to some earphones with noise suppression). They are more comfortable and provide a better seal than conventional in-ear earphones.
     Which devices are compatible with Audéo PFE and Audéo PFE with microphone? Audéo PFE can be used with most MP3, CD and DVD devices as well as with portable game consoles. A 1/8 in./3.5 mm stereo mini-jack is required. Audéo PFE with microphone is compatible with the iPhone™ and other mobile digital devices that have a 1/8 in./3.5 mm stereo mini-jack. Are there different Audéo PFE models? There are two technically different Audéo PFE models. One is an earphone for listening to music; the other model also includes a microphone and can be used with mobile digital devices that have a 1/8 in./3.5 mm stereo mini-jack. Both models are available in black and white.
    Click here to visit our products page     How do I wear the earphones? Visit the operating instructions page for complete details by clicking here. Which size ear tip should I use? It is best to try all three sizes provided before picking a size. Most customers achieve the best sound quality results with size M. What is the purpose of the audio filters? The audio filters have a significant effect on the frequency response of the earphones. They also protect the sound tubes from dirt. The audio filters are simple to change. You can adapt the frequency range to your individual listening preferences. How do I change the audio filters? Visit the Care and Maintenance page for complete details by clicking here. What can I do to improve Audéo PFE sound? 1. Check whether the left and right earphones are each in the correct ear.
    2. Make sure that an audio filter is in place.
    3. Make sure that earwax is not blocking the audio filter.
    4. If you are using the Silicone ear tips, clean them with mild soap and water after each use.
    5. Make sure that the ear tips are not too loose and that your ears are well sealed.
    6. Wear the earphones in the correct position (earphone arm should be diagonal to the front upper edge of the ear).     Where can I buy Audéo PFE products? Click here to purchase online or,
    Click here to visit the Store Locator and find a retail location near you.     I lost my ear tips. Where can I order replacements? All accessories can be purchased from our online store.
    Or, visit the store list to find an authorized dealer near you.     Can I exercise with Audéo PFE? Audéo PFE provide a perfect fit, so they do not fall out during exercise.
    Since you will be unable to hear ambient sounds and warning signals while wearing the earphones, do not wear them while driving, running, jogging or performing other activities where it could be dangerous if you are unable to hear what is going on around you.     What can I do to protect my hearing? Observe the following guidelines:
    • Always set the volume as low as possible.
    • Ideally, you should never exceed 50% of the maximum volume of your MP3 player or other playback devices.
    • Do not use for more than 1 hour per day.
    • Always lower the volume before inserting the earphones to avoid an unintentionally high sound level.
    • Immediately stop using the earphones if you hear ringing in your ears or another problem occurs.
     Who and what is Phonak? Visit the About Phonak page to learn more about Phonak by clicking here. Can Audéo PFE be adapted for people with hearing loss? Audéo PFE cannot compensate for hearing loss. They are intended for music or phone use only, as with any other standard headphones.